Attract prospects, amplify sales and delight your customers with Microsoft Dynamics CRM.
Dynamics CRM is Microsoft’s complete Customer Relationship Management solution that allows users to optimise sales efforts, with intelligent features via a familiar user interface. Gain a holistic view of your prospects and customers as they interact with your business – from first contact through to purchase and post-sales. This enhances efficiency and allows your sales professionals to spend more time selling, shortening sales cycles, improving close rates, and achieving real-time insights.
the Crimsonwing + microsoft dynamics CRM story
Crimsonwing is a leading Microsoft Gold Certified partner. Every year, we go through a rigorous accreditation process, proving our skill sets and competencies anew. It all started when we became Microsoft partners back in 2004 and have grown our ERP practice ever since. Our Crimsonwing Dynamics team now has more than 100 specialists, making us one of the largest Microsoft Gold partners in Europe.
We offer a complete range of related services, from systems integration and custom development to cloud solutions and support. So you can rely on us to implement and manage your Dynamics solution for the long term. We are more than just technical experts. Our dedicated consultants also understand how businesses function, and how CRM systems can support and enhance those functions.
why we love microsoft dynamics CRM
It simply embraces everything to do with Customer Relationship Management from start to finish. Dynamics CRM has a vast amount of functionality and is very customisable to really make it your own.
- Sales: increase time with customers, shorten sales cycles, increase close rates and achieve real-time insight; optimise sales efforts with intelligent features, intuitive interface
- Customer Service: create a connected, collaborative and integrated organisation; access insightful, actionable guidance via familiar functionality
- Marketing: transform every touch-point into a marketing opportunity, harness undiscovered potential within customer base, market more effectively, improve productivity and gain actionable reporting insight into campaigns
- Extended CRM: customised to manage vital relationships with employees, partners, suppliers and other critical stakeholders for improved relationships, business relevance, and operational excellence
more about microsoft dynamics CRM
Microsoft Dynamics CRM is a natural extension of MS Outlook, so you can manage customer emails, appointments, tasks, and contacts from a single business application. Appropriately integrating your CRM system to your back office systems is crucial, as only then you’ll be able to reap the benefits of sharing a contact’s data across all functions of your business. Only having to enter information once means you’re saving yourself lots of time and substantially reducing the risk of errors.
Microsoft Dynamics CRM can be deployed in various ways, depending on what suits your work practices best: full client on your computer, web based, hosted, SaaS (Software as a Service) or cloud based.
To find out more, just get in touch with one of our consultants – we’d love to hear from you!