45% of online customers in the UK chose in-store collection last Christmas, according to a survey from Econsultancy. Surprised?
Consumers increasingly expect to shop online and in-store in conjunction – from any device. Retailers who implement omni-channel solutions experience a spectacular response. Yet, 94% of organisations still face significant barriers when attempting to become an integrated omni-channel company (Forrester Consulting 2014).
Join Bronto and KPMG Crimsonwing as we help you learn the steps your organisation can take to successfully put omni-channel solutions into action, including:
- Understanding what “omni-channel” means and how retailers implement those solutions
- Overcoming the barriers to omni-channel implementation, such as flexible delivery, visibility of local store inventory, mobile responsiveness, and more
- Building online relationships with consumers via email marketing
- Tuesday, 11 November, 2014
- 2:00 pm GMT
- 45 minutes