11th Nov 2014 – Decoding the Formula to Omni-channel Success – Webinar

45% of online customers in the UK chose in-store collection last Christmas, according to a survey from Econsultancy. Surprised?

Consumers increasingly expect to shop online and in-store in conjunction – from any device. Retailers who implement omni-channel solutions experience a spectacular response. Yet, 94% of organisations still face significant barriers when attempting to become an integrated omni-channel company (Forrester Consulting 2014).

Join Bronto and KPMG Crimsonwing as we help you learn the steps your organisation can take to successfully put omni-channel solutions into action, including:

  • Understanding what “omni-channel” means and how retailers implement those solutions
  • Overcoming the barriers to omni-channel implementation, such as flexible delivery, visibility of local store inventory, mobile responsiveness, and more
  • Building online relationships with consumers via email marketing

Webinar Details

  • Tuesday, 11 November, 2014
  • 2:00 pm GMT
  • 45 minutes