eSkills – An ICT sector perspective

Malta Independent

KPMG Crimsonwing set up its Malta solution center in 1998. The rationale behind the decision to set up base in Malta, and not in one of the other near-shore destinations, are many and include amongst others the excellent ICT infrastructure available, the various tax benefits and other incentives available as well the highly skilled workforce. The Malta Solutions Centre has enabled KPMG Crimsonwing to offer competitively priced ICT services and solutions without compromising quality and also be easily accessible to our clients. In addition, we have been able to mitigate the typical offshore barriers, such as travel, time zone, culture and language differences, all of which have helped us to compete successfully in the global marketplace.

Today our staff compliment in Malta is over 150 strong made up of highly skilled and talented ICT professionals and one of our top priorities remains to attract and retain qualified and motivated staff. Failure to do this could impact our long term business growth.

KPMG Crimsonwing provides ICT services to a number of Malta’s leading companies. As a result, we are one of the first to recognise the expanding ICT strategic roles in non-ICT sector firms as many of these companies approach companies like KPMG Crimsonwing to quickly meet their growing demand for eSkills.

Enterprise architects, for example, are increasingly in demand, as firms rely on them to clean up their “IT infrastructure spaghetti” and implement a more robust Service Oriented Application Architecture. Another area attracting much attention is “information security” and ensuring data privacy and protection is very high on any CIO’s agenda. Business Consultants who are able to derive value from IT by implementing innovation are also greatly in demand.  This is the result of an increasingly maturing local ERP market with a number of CFO’s opting to move up the value chain and implementing more value-add modules such as Manufacturing, Supply Chain Management, or Project Accounting together with the more commonly used Finance modules.

We are now reaping the benefits of various Government initiatives which kicked off some years back to improve the numbers and are helping to position Malta as a regional ICT center of excellence. However the shortage in the local market supply, especially in the more senior roles, is evident and could potentially impact our successes if not addressed. Academic institutions, government agencies, and firms are all responsible for ensuring there is a sufficient supply of eSkills to meet the growing demand. At KPMG Crimsonwing, we provide employees with clear career paths and opportunities for continuous learning in a fast paced and dynamic environment. In addition, we participate in the eSkills Alliance to engage with leaders from academia, government and the private sector and coordinate our skills-building efforts. Through these efforts, we do our best to reduce the gap between the demand and supply of eSkills critical for innovation and competitiveness.

James Bonello is the Managing Director of KPMG Crimsonwing Malta Ltd.