KPMG Crimsonwing, the leading IT Solutions Company in Malta, announced the successful implementation of Dynamics NAV ERP solution at the well-known financial institution providing card products and services to clients in Malta and other European countries. The solution is fully configured to meet the electronic commerce and financial processing software requirements of the client.
The company, founded in 1996, is the world’s finest and only bespoke high-end lifestyle management group that offers financial and luxury lifestyle management services to ultra-high net worth individuals predominantly in Europe, as well as the US and Asia, through a range of credit cards. The financial institution launched a credit card and a personal loan combined in one, which can be used exclusively at local merchants and which offers clients the ability to split the repayments of specific purchases in equal monthly instalments up to 36 months. The company also offers a range of VISA Cards locally and will be launching further credit cards in the near future.
The client, operating from their offices in Portomaso, had approached KPMG Crimsonwing for a robust Enterprise Resource Planning (ERP) solution that needed to be fully integrated with their credit card management system of third party software. The system would reliably manage all facets of their clients’ transactions, whilst also facilitating processes involved in operating a 24/7 call centre.
KPMG Crimsonwing thus implemented a customised financial management module for day-to-day business operations at the lifestyle management group. This module handles account receivables and account payables transactions using the integration with the third party software, whilst posting to general ledger according to rules defined in Microsoft Dynamics NAV. Additional reporting currency was introduced to facilitate the presentation of final accounts to the board of directors and local authorities.
Microsoft Dynamics NAV cash management functionality was further enhanced to meet SEPA Direct Debit (SDD) and SEPA Credit Transfer (SCT) layout and data regulations. Furthermore, the drawing of final accounts, dimensional analysis and other standard NAV 2013 functionality and reports were perfectly suited to meet client’s needs.
KPMG Crimsonwing also provided the client with a bespoke customer relationship management module designed around their particular call centre needs for the money card and all other credit cards that the company offers. This module records enquiries and provides information to customers depending on their individual security levels.
Stephen Abela, Head of Dynamics at KPMG Crimsonwing commented, “Microsoft Dynamics NAV 2013, with its various modules including bank management, financial management and customer relationship management, proved the ideal solution to fit our client’s requirements. KPMG Crimsonwing’s professional consultants and developers have managed to deliver a bespoke solution to help them successfully run and grow their business locally and internationally.
Ephrem Pisani, Chief Information Officer at the client said, “We have our mind at rest that with Dynamics NAV solution, which KPMG Crimsonwing implemented for our banking needs, especially with the launch of our money card, all our ERP requirements for timely and secure data, are fully supported.”
About KPMG Crimsonwing
KPMG Crimsonwing is an international business & IT solutions provider that supports organisations in business transformations enabled by technology. Our work focuses on Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), eCommerce and IT integration. Using our business and IT expertise we can help automate and transform organisations with the established business technology solutions of Microsoft, Intershop and Magento and a wide range of professional services.
KPMG Crimsonwing consists of more than 350 skilled employees, offers 24/7 support services and has a near-shore centre in Malta. Together with KPMG’s global network of member firms clients can benefit from a broad professional palette of business services, enabled by technology.