Microsoft Dynamics CRM
Deliver an engaging customer experience to help win and retain customers.
Microsoft Dynamics CRM is Microsoft’s complete Customer Relationship Management (CRM) solution that can help users to optimise sales efforts, with intelligent features via a familiar user interface.
This enhances efficiency and allows your sales professionals to spend more time selling, shortening sales cycles, improving close rates, and achieving real-time insights.
Dynamics 365 – CRM in the Cloud
Why Microsoft Dynamics CRM
- Sales: increase time with customers, shorten sales cycles, increase close rates and achieve real-time insight; optimise sales efforts with intelligent features, intuitive interface
- Customer Service: create a connected, collaborative and integrated organisation; access insightful, actionable guidance via familiar functionality
- Marketing: transform every touch-point into a marketing opportunity, harness undiscovered potential within customer base, market more effectively, improve productivity and gain actionable reporting insight into campaigns
- Extended CRM: customised to manage vital relationships with employees, partners, suppliers and other critical stakeholders for improved relationships, business relevance, and operational excellence
Please read the Microsoft Dynamics CRM brochure for a more extensive features list as well as the Microsoft Dynamics brochure to find out more about Microsoft’s business solutions:
KPMG Crimsonwing + Dynamics CRM
We offer a range of related services and can support you through the Microsoft Dynamics CRM project lifecycle; before, during, and after implementation. Our core Microsoft Dynamics CRM services include Microsoft Dynamics CRM implementation, requirements and process reviews, fit gap and solution.