Build and Support Customer Relationships
The Customer Engagement Plan (see Dynamics 365 plans here) includes Microsoft’s complete Customer Relationship Management (CRM) solution that can help users to optimise sales efforts, with intelligent features via a familiar user interface.
Various applications are available under the Customer Engagement Plan. These include:
- Sales: Increase visibility, actionable insights and revenue from every transaction and focus on what matters the most.
- Customer Service: Earn customer loyalty and empower agents by delivering excellent customer service across every channel all the while having the ability to quickly adapt to changing customer needs.
- Field Service: Optimise your scheduling, equip your mobile workforce and profit from predictive services.
- Project Service Automation: Create profitable relationships, enable productive employees, and innovate to grow though real time and actionable insights.
Dynamics 365 for Sales is hosted on Microsoft Azure and this means:
- No infrastructure and maintenance costs.
- Secure access from any device: Work offline and sync later.
- Seamless integration with Office 365 – Word, Excel , and so on.
Interested? Contact us today
Would you like to learn more about how Dynamics 365 for Sales can benefit your organisation? Contact us today to book a meeting with one of our consultants.