Posts

Dynamics 365 – A game-changing technology ecosystem

Dynamics 365 is being touted as the next generation of intelligent business applications – a big claim for what promises to be a game-changer. Essentially, Dynamics 365 combines CRM and ERP capabilities into a variety of applications that work together seamlessly, such as sales, customer service, field service, operations, financials, marketing, and project service automation. […]

Event recap: Customer-first focus in a changing business environment

On Friday 30th September, KPMG Crimsonwing  held an event titled ‘Customer-first focus in a changing business environment’ at Corinthia Hotel in front of around 30 people coming from different industries. The event opened with a small speech from our Director Stephen Abela during which he highlighted what KPMG Crimsonwing does and how it is now […]

Interview with CRM event speaker – Peter van den Berg

On Friday 30th September, KPMG Crimsonwing Malta will be organising a CRM event titled: ‘Customer-first focus in a changing business environment’. After a quick introduction, Peter van den Berg, Senior Manager at KPMG Netherlands, will take the stage to deliver a keynote speech about the changing business environment and what companies must do in order […]
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How can an organisation become more efficient?

A CRM tool is mostly associated with enhancing efficiency and customer experiences. However, how does this happen? For starters, this tool facilitates the centralisation of data and this on its own can serve as the answer. That being said, the effects that a CRM tool has on a company’s efficiency may still be unclear. Therefore, […]
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The role of customers in the modern enterprise

When writing a blog titled ‘The role of customers in the modern enterprise’ there is really nothing better than to start-off with a quote from Jeff Bezos, Founder, Chairman and CEO of Amazon.com and a man who revolutionised modern shopping: “If you do build a great experience, customers tell each other about that. Word of […]
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Recap: Microsoft Envision, April 4-6, 2016, New Orleans

KPMG Crimsonwing was happy to attend Microsoft’s new business event ‘Envision’, April 4th-6th in New Orleans. Envision is a new format replacing Microsoft Convergence, bringing together the most forward-thinking minds in business and technology. This year, KPMG was present as a Gold Sponsor with an impressive total of 4 sessions, owned side events, global executive […]
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Dynamics CRM Spring Release – Growth through Innovation

It’s been just a few months since Microsoft took over first place as the leader in Enterprise CRM by Destination CRM – and it’s been a great experience ever since: Dynamics CRM 2016 got released and we’ve seen notable success stories with it. Microsoft understands that they continually need to analyse and monitor the current state […]

KPMG sessions at Microsoft Convergence 2015 EMEA

Microsoft Convergence 2015 EMEA holds countless valuable opportunities to learn more about Microsoft business solutions. The three day event is fully packed with a wide range of session types to choose from. As one of the few Platinum Sponsors at the event, KPMG is hosting four content driven sessions during Convergence; one Breakout session, one […]

Dynamics CRM 2016 – The best gets better!

Microsoft took over first place as number 1 worldwide with Dynamics CRM 2015 as winner in CRM magazine’s Market Leader awards. And that’s not just it: the best gets better with Dynamics CRM 2016! We just got back from the thrilling Microsoft Dynamics CRM 2016 Readiness Blitz-event co-hosted by Microsoft Netherlands and got really excited […]